World 1.0 vs World 2.0
- Knowledge sharing and learning is imposed additional work / Knowledge sharing and social learning is a welcome natural part of people's everyday work
- Work takes places behind closed doors / Work takes place transparently where everyone can see it
- IT Tools are imposed on people / People select the tools that work best for them
- People are controlled out of fear they will do wrong / People are given freedom in return for accepting responsibility
- Information is centralized, protected and controlled / Information is distributed freely and uncontrolled
- Publishing is centrally controlled / Anyone can publish what they want
- Context is stripped from information / Context is retained in the form of stories
- People think quietly alone / People think out load together
- People tend to write in the third person, in a professional voice / People write in the first person in their own voice
- People especially those in authority are closed to new ideas and new ways of working / Everyone is open to new ideas
- Information is pushed to people whether they have asked for it or not /
People decide the information they need and subscribe to it
The world is recognized to be complex and that different approaches are needed
Gurteen Knowledge Letter, March 2008